Our Goals

Quality

Our team at Castle Crates is composed of craftsmen who value quality over quantity. We constantly strive for quality that will outdo our competitors. At Castle Crates, we want you to have not only a great dog crate, but also a quality piece of furniture. We deliver a premium product, and we have a Money Back Guarantee if you are not fully satisfied when you receive your Castle Crate.

Transparency

We are completely open and honest about the process of creating our Castle Crates. We do not use overseas labor, child labor, or have items produced in unsafe conditions. We are thrilled to show people the shops where we produce our Castle Crates. We realize that many of the “furniture crate” manufacturers we are competing with may use "sweat shops” or overseas factories with low pay and less-than-ideal work conditions. We desire to be entirely transparent with our end customer about our workshops and our craftsmen. With us, what you see is what you get.

Reliability

As a company, Castle Crates desires to under promise and over deliver. We live in a fallen world, where things do not always work perfectly. We desire to be realistic with you in your expectations. We do not want you to be surprised by changes along the way. If there is any point, where you felt that we have personally let you down or were less than reliable, please let us know, so that we can make it right.

Integrity

Integrity is who you are when nobody is watching. Our goal at Castle Crates is to demonstrate unquestionable integrity in the way we run our business and the way we use our profits. We pledge to give at least 10% of our yearly profits to our favorite charity.